1.    Crystal Vision store a master copy of your DVD for future duplication. Crystal Vision can not be held                  accountable for any damage to this Master.

2.    Upon booking, a non-refundable deposit of £150 is required.

3.    The full balance is due 14 days prior to the filming. We do not release any production, until full amount is          received .

4.    Crystal Vision will take care of any photographs or other materials supplied by you but can not be held              responsible for loss or damage caused by circumstances beyond our control.

5.    In the event of equipment failure or illness, Crystal Vision shall not be liable for any compensation but will        refund the amount paid.

6.    Any differing aspects to the day should be submitted in writing a minimum of 14 days before the wedding         day so we can prepare, such as someone giving a reading at the church or singers in the church etc, if we           do not receive this we will not be accountable for its omission.

7.    Crystal Vision are not accountable for any unforeseen problems that may occur on the way to the venue or        during video filming. Crystal Vision is not responsible under any circumstances for any unforeseen losses,          omissions or problems, including emotional dismay, that could occur during filming.

8.    By booking Crystal Vision, we understand you have cleared with the church / venue all filming rights and in        some cases, paid for the privilege to have a camera person(s) at the church / venue. Crystal Vision is not          held responsible for this not being cleared.

9.    The music to accompany your production is your choice and supplied by you, therefore is up to you to seek        copyright approval, although we can usually assist in this matter. We can not be held responsible for any          claims arising from breach of copyright.

10.   Crystal Vision do not expect to sit down and eat with guests at the reception, however it has proved to be           difficult  to take sandwiches and a drink to a reception as the owners of hotels and clubs do not allow this,         so when filming periods exceed 3 hours we will require arrangements for a light snack ( i.e. sandwiches &           soft drink ).

11.    We will endeavour to ensure that tapes do not need changing at crucial points but if this is not possible              we are not liable for the omission of key  moments.
 
12.    Crystal Vision will endeavour to release your programme of your wedding within 4 weeks but can not                  be held  responsible if this isn’t possible. Normally DVDs/Blu-rays are completed within 2 weeks

13.    Weddings beyond Somerset may incur a mileage cost